Digital New Member booklet

Senior New Member Welcome Booklet

Your healthcare experience, simplified

If you see your PCP at a Lakeside Community Healthcare medical office location, call your Patient Experience Team at (818) 253-7606, Monday - Friday, 8:30 a.m. - 5:00 p.m.

Are you ready for more? Because your healthcare experience is about to change for the better.

Lakeside Community Healthcare welcome booklet

Think of this page as the “live” version of the booklet you have. Your printed book is great to keep at home, but this page lets you click, call, and search so you can quickly find what you need right now.

Need more help? If your primary care doctor is at a Lakeside Community Healthcare medical office, our Patient Experience Team is here for you. Call us at (818) 253-7606.

If you see a PCP in our network of independent providers, call our Senior Concierge Line at (818) 357-5000, Option 1, then Option 6, Monday - Friday, 8:00 a.m. - 5:00 p.m.

Lakeside Community Healthcare welcome booklets in multiple languages

If you need assistance or have any questions, our Senior Concierge Line is ready to assist you.
Call (818) 357-5000, Option 1, then Option 6, Mon. - Fri.: 8:00 a.m. - 5:00 p.m. TDD/TTY users dial 711.

Frequently Asked Questions