Patient/Member Services

For authorizations, claims or billing questions, please call our patient/member service department at 800 736-7617. Our representatives are available Monday through Friday from 9 a.m. to 5 p.m., and are ready to provide the help you need.

Authorizations are processed within 48 hours and urgent authorizations within 24 hours. Please make sure you have your authorization number ready to expedite your call.

Patient/member service department: 800 736-7617