Our Member Liaisons

Meet your member liaisons

If you are a Lakeside Community Healthcare or Regal Medical Group, Inc. member who sees your primary care doctor at one of our Lakeside Community Healthcare office locations, we encourage you to take advantage of our member liaison services. Your friendly member liaison is your personal concierge, ready to assist with your health-related questions and make sure you have a positive member experience.

 

Daniel D.

Daniel D.

West Hills,
Thousand Oaks

 

 

 

Dorena T.

Dorena T.

Burbank

 

 

Karla M.

Karla M.

Burbank

 

 

Veronica G.

Veronica G.

Mission Hills,
North Hollywood

 

 

Kristin S.

Kristin S.

West Covina,
Glendale

 

 

Member liaisons can assist you with the following and more:

  • Changing your primary care physician (PCP)
  • Coordinating referrals to a specialist, health education, case management, social services and pharmacy
  • Providing status of referral authorizations
  • Signing you up for our patient portal
  • Answering your insurance or health plan questions or connecting you with a licensed Medicare specialist